Cookie Policy

What is a cookie?

A cookie is a file that is stored on your computer when you visit a website. Most websites use them. When you revisit the website later or visit a different webpage a copy of the cookie file is sent to the website.

Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.

Refresh Financial Services use a number of different cookies to monitor and analyse visitors on the website. Our cookies are listed below;

Cookie

Name / Code

Purpose

Google Analytics

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We use Google Analytics coding to analyse information about our website visitors to better our online service and website.  The web development team use the information to compile reports and on occasion to help improve the site.

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Refresh Financial Services Cookies

PHPSESSID

These cookies store temporary information to enable site functionality. They are automatically deleted when you close your browser.
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These cookies verify who you are and check if you are logged in to the site or not.

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Online Chat

HelpOnClick

HelpOnClick LLC may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server.

Social Networking

C_id

We use the shareaholic plugin to provide the functionality to share our content on social networks. At the time of writing shareaholic places the cookies C_id, pss and lps in a users web browser cache as well as using javascript.

 Pss

Ips

Tracking

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These cookies are placed by KISSmetrics, another third party analytics service.

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What we use the Cookie information for;

We respect your privacy and may use your information:-

  • to process any registration for an account on our website and for the subsequent administration of that account;
  • to process enquiries through our website;
  • to log various usage and statistical information about your use of our website;
  • to administer the website and gather broad demographic information about users of the site;
  • to keep you informed about Refresh and our services;
  • to send you offers and promotions from Refresh and third parties, including details of new services;
  • to advise of changes to our website;
  • to improve our website, and to customise our website for our visitors; and
  • to track and manage advertising.

 

How can I disable or block cookies?

We recommend visiting your browser help section to find out how.

Third party cookies opt-out

Some cookies are used and provided by third-party sources. While we might not use all of them, here are the main links you can use to opt-out should you wish.

Do not track me!

Do not track is an up and coming feature in web browsers which allows you to tell websites that you do not want to be tracked. While not all websites currently use this you can find out more how to set it up on your browser from the following websites.